Privacy Policy
Last updated: October 20, 2025
At Sapphire Ballroom, LLC (“we,” “us,” “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website — https://sapphireballroomjax.com — or use our services.
By using our website, booking lessons, or submitting your information, you agree to the terms of this Privacy Policy.
1. Who We Are
Sapphire Ballroom, LLC
7999 Phillips Hwy
Jacksonville, FL 32256
Email: [email protected]
We are a locally owned and operated dance studio in Jacksonville, Florida, specializing in wedding dance instruction and choreography services.
2. Information We Collect
We collect the following types of information when you interact with our website or services:
Information You Provide Directly
When you fill out a form, schedule a lesson, or make a purchase, we may collect:
Your first and last name
Email address
Phone number
Your partner’s name, email, and phone number
Your wedding or event date
Messages or notes you submit
Payment information (when purchasing via Stripe or Square)
Information Collected Automatically
When you visit our site, certain data is collected automatically using tools like Google Tag Manager, Google Ads, Meta Pixel, and Hotjar. This may include:
Your device type, browser, and operating system
IP address (anonymized where possible)
Pages visited and time spent on the site
Clicks, scrolls, and form interactions
Advertising identifiers (for remarketing purposes)
3. How We Use Your Information
We use your information to:
Schedule lessons, respond to inquiries, and provide requested services
Send confirmations, reminders, or updates about your appointments
Improve our website’s performance and user experience
Display relevant ads on platforms like Google and Facebook
Send promotional offers or studio updates (only if you’ve opted in)
Process payments and maintain business records
4. How We Share Information
We do not sell or rent your personal data.
We may share limited data with trusted third parties who help us operate our business, including:
Go High Level: CRM and booking system used for managing appointments, forms, and communications
Google (Ads, Analytics, Tag Manager): Used for tracking website performance and running marketing campaigns
Meta (Facebook/Instagram Pixel): Used for measuring ad effectiveness and retargeting visitors
Hotjar: Used to analyze website behavior and improve user experience
Square / Stripe: Used to securely process online payments
These providers are required to keep your data secure and use it only for the purposes described.
5. Cookies and Tracking
We use cookies and similar technologies to personalize content, analyze site performance, and measure advertising results.
You can manage your cookie preferences through our on-site banner or by adjusting your browser settings.
To learn more about how we use cookies, please visit our Cookie Policy.
6. Email & SMS Marketing
If you subscribe to our updates, book lessons, or request information, we may send you follow-up emails or text messages related to your inquiry or account.
You can unsubscribe from promotional emails by clicking the “unsubscribe” link in any message, or reply “STOP” to SMS messages to opt out of future texts.
7. Payment Information
When you make a payment on our site, your card details are securely processed by Square or Stripe.
We do not store or have access to your full payment card information on our servers.
8. Data Retention
We retain your personal information only for as long as necessary to provide services, comply with legal obligations, or maintain business records.
If you request deletion, we can remove your data from our systems (including Go High Level and email marketing tools) within a reasonable timeframe.
9. Your Privacy Rights
Depending on your location, you may have the right to:
Access a copy of your data
Request correction or deletion of your personal information
Withdraw consent for marketing communications
To exercise these rights, please contact us at [email protected].
10. Data Security
We use reasonable technical and organizational measures to protect your information against loss, misuse, and unauthorized access.
However, no system is completely secure, and we cannot guarantee absolute security of your data transmitted over the internet.
11. Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect information from anyone under 18 years of age.
If we learn that we have inadvertently collected data from a minor, we will delete it promptly.
12. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons.
The “Last updated” date at the top indicates the most recent revision. Please review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us at:
📧 [email protected]
🏢 7999 Phillips Hwy, Jacksonville, FL 32256