Cookie Policy
Last updated: October 20, 2025
This Cookie Policy explains how [Your Website Name] (“we”, “us”, “our”) uses cookies and similar technologies when you visit our website https://sapphireballroomjax.com (the “Site”).
What are cookies
Cookies are small text files placed on your device (computer, mobile, tablet) when you visit websites. They help websites remember your actions and preferences (such as login, language, zoom level) over a period of time.
Why we use cookies
We use cookies and similar tracking technologies for several reasons:
Essential / Necessary cookies: to enable basic functionality of the Site (e.g., keeping you logged in, form submissions).
Analytics / Performance cookies: to understand how visitors use the Site, which pages are most visited, how long visitors stay, etc., so we can improve the Site’s performance and user-experience.
Advertising / Marketing cookies: to track visitors across websites and display relevant advertising, measure ad campaigns, etc.
Functional cookies (optional): to remember your preferences (language, region, etc.).
Cookies we set (and third-party tools we use)
Below are the main tools and cookies we use, with purpose and what data may be collected:
| Service | Cookie Type / Data Collected | Purpose |
|---|---|---|
| Google Tag Manager / Google Ads | Uses cookies and identifiers (e.g., conversion tracking, remarketing cookies) through Google’s advertising network. | To track conversions from our ads, compile analytics, and remarket to visitors who have shown interest in our Site. |
| Meta Pixel | Places cookies / identifiers that allow us to track visitors from Facebook/Instagram, build audiences, measure ad performance. | To deliver, measure and improve our advertising on Meta platforms and retarget visitors. |
| Hotjar | Records visitor behaviour (pages visited, time on page, clicks, scrolls, mouse movement) and may collect device information (browser, OS), anonymised IP address. | To gain insight into how visitors interact with our Site so we can improve the user-experience (e.g., heatmaps, recordings). |
| Go High Level – Booking & Contact Forms & Analytics | May set cookies or tracking identifiers via form submissions or analytics modules; may collect form data (names, email addresses, phone numbers) when you submit forms. | To manage bookings, contact form submissions, and analytics about how visitors engage with our service tools. |
Managing your cookie preferences
When you first visit our Site, you will see a cookie banner (or consent pop-up) that gives you the option to Accept or Reject non-essential cookies (analytics, marketing) or to customise your preferences. You may change your preferences at any time by clicking on the “Cookie Settings” link (or equivalent) usually found in the footer of the Site.
How to disable cookies
Most browsers allow you to refuse or delete cookies. The methods for doing so vary from browser to browser, but you can usually find instructions in the browser’s “Help” menu. Please note that blocking or deleting cookies may impact the functionality or performance of our Site.
Consent and retention
If you consent to non-essential cookies, that consent will be stored (for example via a cookie) so you do not have to give it again each time you visit. We review cookies and data retention periodically and only retain personal data as long as necessary for the purposes outlined.
Changes to this Cookie Policy
We may update this Cookie Policy from time to time. The “Last updated” date at the top will reflect when it was last revised. We encourage you to review this Cookie Policy periodically.
Contact us
If you have questions about our use of cookies or this policy, please contact us at:
[email protected]
7999 Phillips Hwy #306, Jacksonville, FL 32256